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BK Home Broker – Privacy Policy

BK Home Broker Pty Ltd (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

 

We may collect personal information from you when you:

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•Submit an enquiry, register interest, or fill in a form

•Interact with our website, ads, or social media.

•Purchase, sell, or lease property through us.

•Communicate with our team.The types of information may include:

•Name, phone number, email, and postal address.•Identification details (e.g., driver’s licence, passport) for compliance.

•Financial information relevant to property transactions.

•Website usage data (cookies, IP address, device details).⸻

 

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2. How We Use Your InformationWe use your information to:

 

•Provide property, marketing, and related services.

•Verify identity and meet legal obligations.

•Send property alerts, newsletters, and updates (you may unsubscribe anytime).

•Improve our services, campaigns, and website experience.

•Communicate with you regarding enquiries, offers, or transactions.⸻

 

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3. Disclosure of InformationWe may share your personal information with:

 

•Developers, builders, agents, or partners involved in your transaction.

•Professional advisers (lawyers, accountants, finance brokers).

•Technology and marketing service providers (CRM, email systems, analytics).

•Government authorities, if required by law.We will never sell your information to third parties.⸻

 

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4. Storage and Security

 

•Information is stored securely in our CRM and cloud-based systems.

•We take reasonable steps (encryption, access controls, staff training) to protect your data.

•However, no system is 100% secure, and we cannot guarantee absolute security.⸻

 

 

5. Overseas Disclosure

 

Some service providers (e.g., cloud platforms, email systems) may store or process data outside Australia. Where this occurs, we take steps to ensure your privacy remains protected.⸻

 

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6. Your RightsYou have the right to:

 

•Access the personal information we hold about you.

•Request corrections if your details are inaccurate or incomplete.

•Opt-out of marketing communications at any time.Requests can be made by contacting us (see Section 8).⸻

 

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7. Cookies and Online DataOur website uses cookies and tracking tools to:

 

•Analyse site traffic and improve performance.

•Deliver targeted advertising based on your browsing behaviour.

You can disable cookies in your browser, but some features may not function properly.⸻

 

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8. Contact Us

 

For privacy enquiries, complaints, or to exercise your rights, contact us

at:BK Home Broker Pty Ltd

 

Email: [info@bkhomebroker.com.au]

Phone: [07 5552 6903]

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9. Updates to This Policy

 

We may update this Privacy Policy from time to time. The latest version will always be published on our website.

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